SBIG Customer Success Story

2014

SBI General Insurance is the result of a joint venture between State Bank of India (SBI) and Insurance Australia Group (IAG).

2020

New stakeholders invested in the company, SBI keeping 70% of the shares.

Mumbai

The headquarter is located in Mumbai.

Staff

SBI General's Distribution family includes over 21,000 IRDAI certified employees and over 8,000 agents.

Geography

SBI General's geographical exposure covers 110+ cities pan India with a presence of another 350+ locations through satellite resources.

SBI General

In the challenging business environment that we see today, increased trade protectionism and financial market disruptions contribute to the likelihood of delinquencies and payment defaults. Our growth strategy is dependent to a large extent on our ability and agility in supporting our customers’ growth and in responding to their needs. Going forward, we see the credit intelligence of the Tinubu Risk team together with the market intelligence of the SBI team, as a winning proposition."

Amol Chandratreya

National Underwriting Manager - Credit Insurance

About SBI General Insurance

SBI General Insurance Company Limited started its operations as a joint venture between State Bank of India (SBI) and Insurance Australia Group (IAG) in 2014. Pursuant to stake sale by IAG in March 2020, SBI now owns 70%.

SBI General's challenges

Facing a very competitive Indian credit insurance market, SBI General Insurance (SBIG) decided to take a different approach to develop a standalone operation that would showcase the strong SBI brand.

“We, therefore, introduced trade credit insurance into our bouquet of products in 2014 with the support of Tinubu and we manage today a highly profitable credit insurance business.”

Improved Customer Experience

Improving the communication with the clients on their risk decisions

Accurate data

Building an accurate database of the Indian and global companies

Digital transformation

Benefiting from the strength of a digital platform and from technical expertise

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Leon Barendsma

Risk Underwriting Manager

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Jay Rampersad

Vice President Credit Insurance

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Clive Witter

Senior Vice President for Insurance

SBI General Insurance

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Key figures

SBI General

About SBI General Insurance

SBI General's challenges

SBI General's benefits

More success stories

Download SBIG success story

SBI General Insurance

Download the brochure

Key figures

SBI General

About SBI General Insurance

SBI General's challenges

SBI General's benefits

More success stories

Download SBIG success story

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