EDC Success Story

1944

EDC was founded in 1944.

ECA

EDC is Canada’s official Export Credit Agency (ECA).

Ottawa

Financial crown corporation based in Ottawa.

Markets

EDC is present in more than 12 foreign markets.

Offices

EDC has 17 regional offices throughout Canada.

Export Development Canada (EDC)

Canadian companies can now submit an application, receive a quote, accept it and pay for their credit-insurance online. In response to the limited time of small business managers, we have designed, in partnership with Tinubu, an automated process which takes just a few minutes to complete from A to Z, as opposed to hours and days previously".

Clive Witter
Senior Vice President for Insurance

About EDC

Founded in 1944, Export Development Canada (EDC) is Canada’s leading export credit agency. This self-financing, independent crown corporation is based in Ottawa and has 17 regional offices throughout Canada and permanent representations on 12 foreign markets. EDC’s job is to support and develop Canada’s export trade by helping Canadian companies respond to international business opportunities. Thanks to its 70 years of experience in global trade, EDC has evaluations of more than 75,000 foreign buyers and access to intelligence on millions of other buyers through its networks.

EDC's challenges

EDC needed to fully transform a credit risk solution for small businesses. The previous version of selective cover was highly manual, time consuming, did not address the needs of small exporters or their evolving expectations for simple, relevant, on-line solutions.

The company wanted to improve the tools for their internal teams and the web portals of their customers. EDC wanted to have a broader overview and consider all the aspects of the customers.

The existing system was obsolete and the medium-sized credit insurer needed a platform that does everything they need. This was and opportunity to increase their process automation. EDC didn't have the internal resources and didn’t wish to become a software developer.

The company was looking for a reliable partner with a reputation and an existing set of international customers.

We chose Tinubu against a couple of factors: the match between the capabilities of Tinubu platform and the need of our business. We looked at their track record and reputation as an entity and the good work they have done with other companies and talked with those companies during this process. We also looked at the technical aspects of the platform to make sure it would match up with our architecture for our systems and our security requirements. Tinubu has a unique offering in the market place that enables us to avoid having to develop our own platform”.

Clive Witter
Senior Vice President for Insurance